Privacy Policy for Resultra

This website is owned and operated by Resultra, LLC. In order to run this business, we need to collect and use some data from our customers or prospective customers. However, privacy is very important to us. Resultra will make every effort and work in good faith to protect any information that is collected or used.

Below is a list of the ways in which Resultra currently collects and uses customers’ information. When and if our privacy practices or policies change, this privacy policy will be updated accordingly.

Customer emails: In the course of evaluating or using our product, you may need to contact us with questions or feedback. For purposes of effectively communicating with you and providing the best possible support, we will retain copies of emails sent to us. We will never share email addresses or information in emails with third parties, other customers, or with the general public.

Email newsletter: If you sign up for our newsletter, your email address will not be shared with third parties. You can choose to unsubscribe from the newsletter at any time.

Support database: Resultra maintains a database for purposes of tracking improvements and to address defects in the software. This database contains information customers submit to help with the resolution of issues or suggesting improvements. Such information will be retained in the database to help Resultra improve its products.

Customer data: Resultra’s software does not “phone home” to automatically share customers’ data with our servers. However, in the course of providing support for our products, we may need to work with customers’ data (including tracker files or templates). In the event this becomes necessary, we will (a) obtain your permission before accessing this information, (b) treat this information as confidential and proprietary to you, (c) promptly delete any copies of this data upon resolution of the support inquiry.

Google Analytics: This website uses Google Analytics to help monitor demographic and usage trends. Information from Google Analytics does not include personally identifiable information and is presented in aggregate form only.

If you have any further questions or would like clarification on our privacy practices and policies, please feel free to contact us.

Last updated: April 18, 2018